Choosing the Right TMS: Flexibility, Stability, and Service

When it comes to short-haul bulk commodity trucking, selecting the right  Transportation Management System is crucial. Whether you're looking to diversify your commodities or streamline operations, the right TMS can be the foundation of your success. There are three key factors every trucking company, big or small, should consider when choosing a TMS and Fleet Logistics Technology Provider: Flexibility, Stability, and Service. These pillars will determine how your business progresses over the next few years, how well you can diversify your commodities, and ultimately, whether you're satisfied with your choice.

Why Flexibility Matters in Bulk Commodity TMS

Are you hauling multiple commodities and need a different provider for each one because their software doesn’t work for different industries?  

Many logistics technology providers fixate their business around one commodity, leaving you to juggle multiple systems and make educated guesses about your fleet's performance. This approach can lead to inefficiencies and increased costs.

At our core, we provide robust, flexible logistics software that scales with your business—no matter the materials you haul. Our cloud-based system covers a wide variety of commodities with an extensive standard solution right out of the box. This flexibility reduces the time spent implementing additional commodities, keeping your bottom line unaffected and poised for success.

The Importance of Stability in Fleet Logistics

Startups may offer attractive pricing to gain market share, but their growing pains can lead to instability in the service you receive. On the other hand, even well-established companies can lose focus on customer needs, prioritizing their own growth over your business goals, and jeopardizing your experience with their fleet management technology.

The truth is, the stability of your TMS has a direct impact on your day-to-day operations. Being in business for over a decade, we have the experience to support our partners with the most stable platform in the industry. Our system boasts industry-leading uptime of 99.995% over the last 36 months, measuring downtime in minutes and seconds, while our competitors measure it in hours, days, or even weeks.

We understand the short-haul bulk commodity trucking industry because we live and breathe it. Now, we’d like to learn about your journey and explore how we can support your goals.

Unmatched Service for Your Transportation Needs

Many companies claim to provide exceptional customer service, but where are they when you really need them? Our Customer Experience team is world-class, committed to resolving any issues based on our guiding principles:

• Our highest priority is to satisfy our customers through the well-managed delivery of valuable software.
• The onboarding experience is the foundation of our ongoing partnership with our customers, so it must be strong.
• We value clear communication and transparency more than being “right.”
• We prioritize customer collaboration over strict adherence to written plans.
• We champion our customers' success as our own.

Flexibility, Stability, and Service are the pillars that support your business’s success. These are the basics you need to overcome current barriers, and the relationship we build along the way only adds to the journey. We’re here for your business and your customers—just as it should be.

Ready to Transform Your Short-Haul Bulk Commodity Trucking Operations?

Take the next step in optimizing your short-haul bulk commodity trucking. Discover how our TMS can revolutionize your business. Contact us today for a personalized demo.

FAQ: Short-Haul Bulk Commodity Trucking TMS

Q: What makes a TMS system suitable for short-haul bulk commodity trucking?
A: A suitable TMS for short-haul bulk commodity trucking should offer flexibility to handle various materials, stability to ensure minimal downtime, and excellent service support to keep your operations running smoothly.

Q: How does your TMS system support multiple commodities in short-haul bulk trucking?
A: Our cloud-based system is designed to cover a wide range of commodities with minimal configuration, allowing you to expand your offerings without needing separate providers.

Q: Why is system uptime important for short-haul bulk commodity trucking operations?
A: High system uptime ensures that your fleet operations are not disrupted, which is especially critical in short-haul routes where timing is everything.